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GuestCAS is a cost-effective call accounting for hotels that just need to charge calls made by guests, and have them automatically sent to the PMS.

 

Important: GuestCAS is a call accounting software oriented to the hospitality market, to be used together with the hotel's PMS. If you need a corporate, high-performance call accounting, capable of managing companies without limit of branches or PBXs, we recommend Info360 Informatec.

MAIN FEATURES

  • Compatible with 91 PMS models.
  • Compatible with 460+ PBX models.
  • Unlimited charging rules.
  • Automatic retrieval of CDRs from the PBX.
  • Automatic charging of calls made by guests, with automatic posting to the PMS.
  • Also provides visualization of calls, by extension, through web interface.

PMS INTEGRATION

Most modern PMSs (Property Management Systems) implement interface using TCP/IP.

 

But there are situations in which the connection with the PMS must be made via serial cable (RS-232C) either because of the hotel's requirements or due to the PMS's requirements.

 
GuestCAS currently supports the following PMSs, via TCP/IP:

  • Above Property
  • Agilysys rGuest Stay
  • Agilysys Visual One
  • APP Sistemas
  • ASI FrontDesk
  • AutoClerk MyHMS
  • Bematech CMNet Hotal Full (MS SQL Server)
  • Bematech CMNet Hotal Full (Oracle)
  • Bematech CMNet Hotal Full (web service)
  • Booking Center MyPMS
  • Carsoft
  • Cenium PMS
  • CheckIn Nethotel
  • Chorum PMS
  • Cimso Innkeeper
  • Club Intrawest RCC
  • CMNet (DBF)
  • CMNet (MS SQL Server)
  • CMNet (Oracle)
  • CommControl
  • Consolidated Resorts Cornerstone
  • Desbravador
  • Engenho
  • Execu/Tech Systems HOTEL Premium
  • FOLS
  • FrontVilla
  • Guestline Guestline
  • Guestline RezLynx
  • Host PMS
  • Hotel Software Systems (HSS) FrontClerk 2000
  • HOTELLO
  • Hotelogix PMS
  • HTNG
  • Hyatt Vacation Ownership
  • iHotelligence
  • IndexSys
  • Infor HMS
  • Infor Starlight
  • InHotel
  • INNClient Server System (ICSS) ATRIUM
  • INNfinity Hospitality Systems INNfinity
  • INNfinity Hospitality Systems INNfinity Lite
  • INNkeeper
  • innRoad
  • Innsist PMS 
  • Integra InHotel
  • Intercontinental Hotels Group (IHG)
  • IQware
  • LogiSoft PHMS
  • Maestro PMS
  • MAiS Information Systems Fidelity
  • Megasys
  • Micros Fidelio
  • Millenium Soft Othello
  • MultiSystems MSI CloudPM
  • Newhotel Cloud PMS
  • Newhotel PMS
  • Nortel Meridian 1 PMSI
  • NOVEXSYS
  • OCL Volux
  • ONETECH Solution
  • Opera Cloud PMS
  • Opera PMS
  • Opera XPress PMS
  • PC Systems
  • pHoTon
  • Pueblo Bonito
  • QuoHotel
  • RCC
  • ResortSuite
  • RezStream Professional
  • RMS
  • RoomKeyPMS
  • RoomKey Express
  • Sabre Hospitality Solutions SynXis Property Manager
  • SAHM
  • SIHOT
  • Simple Hotel
  • Skyware Systems
  • Softbrands
  • SpringerMiller Systems ATRIO
  • StayNTouch Rover
  • Synergex International Corporation RCC
  • SynXis Property Manager
  • Systems Products International SPI Win
  • TimeShareWare
  • Totvs
  • Ventana
  • Winhotel eVolution PMS
  • Wyndham Vacation Ownership Focus

IMPORTANT: if your PMS is not listed above contact us because if there are technical conditions on the PMS side, we implement the integration at no cost.

PBX INTEGRATION

Most modern PBXs implement call accounting interface using TCP/IP.

 

But there are situations in which the connection with the PBX must be made via serial cable (RS-232C) either because of the hotel's requirements or due to the PMS's requirements.

 

GuestCAS implements all methods of CDRs retrieval from PBX, among them:

  • Database
  • Email
  • FTP
  • HTTP
  • HTTPS
  • InfoBuffer360 Informatec
  • IP Socket
  • PBX proprietary protocols
  • Serial (RS-232C)
  • SFTP
  • SSH
  • Syslog
  • Telnet
  • TFTP


GuestCAS is compatible with the most relevant brands of PBXs used by hotels worldwide, such as:

  • 3CX
  • Aastra
  • Alcatel
  • Alcatel-Lucent Enterprise
  • Avaya
  • Azuton
  • Batik
  • Broadsoft
  • Cisco
  • Digistar
  • Dígitro
  • Epygi
  • Ericsson
  • Ericsson-LG
  • FPGS
  • FreePBX
  • Grandstream
  • Intelbras
  • Issabel
  • L5 Networks
  • Leucotron
  • Lucent
  • Matec
  • Meridian
  • Meta
  • Mitel
  • Monytel
  • Multitoc
  • NEC
  • Nortel
  • Nutron
  • Panasonic
  • Philips
  • Samsung
  • Siemens
  • Sopho
  • Tadiram
  • Unify
  • Zetax

Click here if you want a listing of the compatible PBX models.

 

IMPORTANT: if your PBX is not listed above contact us because we implement the integration with PBXs at no cost.

COMPUTER REQUIREMENTS

NEVERTHELESS, WE CAN ALWAYS DIMENSION THE NECESSARY INFRASTRUCTURE FOR YOU

We recommend that GuestCAS be run on a virtual machine instead of using a physical computer, because it is much easier and faster for the hotel to recover in case of hardware failure: simply install GuestCAS' virtual machine file on a new virtual machine server and it will be up and running in just a few minutes.
 
Nevertheless, GuestCAS can be run on a physical computer if it is better for the hotel.
 
The requirements of the virtual machine (or physical computer) to run GuestCAS depends only on number of extensions in the PBX.
 
As an example, for hotels with up to 500 rooms, the following configuration is suggested:

VIRTUAL MACHINE
• vCores: 6
• vRAM: 8 GB
• vStorage: 120 GB
• Microsoft IIS
• OS: Microsoft Windows 10 Pro or newer

PHYSICAL COMPUTER
• processor: Intel Core i7 or better
• RAM: 8 GB
• Storage: 120 GB
• Microsoft IIS
• OS: Microsoft Windows 10 Pro or newer

FOR MORE INFORMATION